At arcanearchives.net, we are committed to providing you with high-quality books and excellent customer service. If you are not satisfied with our products after purchase, we will provide a refund service under the following terms and conditions.
Refund Restrictions
This website reserves the right to refuse a refund, especially if the item is used or damaged.
The refund policy for promotional or discounted products may be different from that for regular items. Please check the specific refund policy at the time of purchase.
We want you to be satisfied with your purchase. If you have any questions or need help during this process, please feel free to contact our customer service team. Thank you very much for choosing arcanearchives.net, and we look forward to providing you with excellent products and services!
Refund Request Conditions
Refund requests must be made within 14 days of receiving the product.
The product must be unused and in its original packaging, including all tags, accessories.
Due to personal hygiene reasons, some products (such as unpackaged customized products or products with personal logos) cannot be accepted for return. Please refer to the product description for details.
Refund Request Process
Please submit a refund request through our customer service team. You can contact us by email or contact us through the contact form on our website.
You will need to provide your order number, purchase date and reason for the refund.
Once your request is approved, we will provide you with a return address.
Return Postage
Once the refund request is approved, the return postage will be borne by the customer, unless the return is due to a defective product or wrong shipment.
Please ensure that you choose a tracked postage method when returning the product to ensure the safe arrival of the product.
Refund Processing
This website reserves the right to refuse a refund, especially if the item is used or damaged.
The refund policy for promotional or discounted products may be different from that for regular items. Please check the specific refund policy at the time of purchase.
We want you to be satisfied with your purchase. If you have any questions or need help during this process, please feel free to contact our customer service team. Thank you very much for choosing arcanearchives.net, and we look forward to providing you with excellent products and services!